At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise. As the world’s largest FSP organisation, with over 90 sponsor partnerships, ICON offers stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.
As a clinical process manager, you are a strategic process improvement professional combining clinical operations expertise, project management skills and a focus on simplifying ways of working while strengthening compliance.
What You Will Do
- Manage and drive controlled document development and revision with relevant stakeholders.
- Ensure alignment with quality standards, business systems and processes.
- Manage cross-functional initiatives and projects related to business processes and GCO department operations.
- Drive projects proactively from initiation through implementation.
- Establish clear timelines, roles, responsibilities and decision points.
- Anticipate risks and obstacles before they impact delivery.
- Manage multiple document revisions at different stages of development.
- Translate complex operational concepts into concise procedural language.
- Facilitate meetings and keep discussions focused on decisions and outcomes.
- Drive consensus among stakeholders with competing perspectives.
- Communicate with senior leaders, functional SMEs, quality representatives and operational teams.
- Identify inconsistencies, gaps, ambiguities and procedural risks.
- Maintain rigor around version control, formatting, references, workflows and approvals.
Your Profile
- Bachelor's degree in a relevant scientific discipline or healthcare-related field.
- 7-10+ years of Sponsor or CRO clinical research experience, ideally in late phase Clinical Operations, Clinical Project Management, Quality Assurance, Process Excellence or a related function.
- Deep understanding of Good Clinical Practice and global clinical trial execution.
- Experience managing complex cross-functional initiatives requiring coordination, influence and accountability without direct authority.
- Strong familiarity with procedural governance, controlled document management, CAPAs, quality systems and change management principles.
- Experience authoring, revising, reviewing or governing procedural documents such as SOPs, Work Instructions, Templates, Forms, Job Aids and Guidance Documents.
- Ability to lead high-complexity cross-functional projects.
What ICON Can Offer You
ICON offers a competitive salary and a range of benefits focused on well-being and work life balance.
- Various annual leave entitlements.
- Health insurance offerings.
- Competitive retirement planning offerings.
- Global Employee Assistance Programme, LifeWorks.
- Life assurance.
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes and health assessments.
Vollzeit
Regulatory Affairs & Compliance